FAQ

Got some questions?

READY TO FIND THE BEST SITTER FOR YOUR FAMILY?

Membership and Costs

When you upgrade to become a premium member you can contact our screened sitters. You can post jobs, invite sitters to your jobs, message sitters, and hire an unlimited amount of sitters. Any job scheduled while you are a premium member is covered by insurance. Also, the CareFinder team provides you with support before and after the sitting.

You can click on the pink "Upgrade Now" button at the top of your dashboard when you login to your CareFinder account.

Currently we do not support payments through the site, sitters need to be paid directly with cash. However, we plan on adding the option to pay via cash or through the site directly in the future.

Please go to MyMembership section on CareFinder and click on the link that says “Downgrade Membership.”

No. CareFinder does not charge any margin on the babysitting.

CareFinder aims to be transparent and honest with the members of the CareFinder community, we only make the membership fees. CareFinder is intended to be more than a babysitter matching site or babysitter agency. It is intended to be an international community based on honesty and trust. Charging a margin goes against our philosophy.

We want to foster strong bonds between families and babysitters. Charging a margin on top of the babysitting symbolically puts us between you and the sitter. We want our families to develop strong bonds with our sitters, so standing in between to families and sitters by charging margin goes against our philosophy.

Sitter costs vary per sitter and what they do. In general sitters costs start from ¥1500 per child. Some sitters charge ¥2000 and more if they are teaching a language. Some charge more per child.
If a sitter is too inexpensive then the quality of sitter usually goes down too.

You pay them directly with cash after the sitting. Please make sure you pay the hourly wage plus transportation.

We have separate packages for English schools, beauty salons, childcare spaces, hotels and event planers amongst other organizations. Please reach out to us to find out how we can help your clients: info@carefinder.jp

Premium members can contact sitters via messages and job posts, they can all so see all sitters on the site. Jobs properly posted will be covered by insurance.
Basic members can view all of the sitters, but message them or invite to jobs.

Babysitting and Communicating with Babysitters through CareFinder

Please register to be a babysitter at: https://www.carefinder.jp/en/user/user-care-giver/register. Once you register someone from the CareFinder team will reach out to you to start the screening process.

We highly recommend that you meet the sitters beforehand. Though CareFinder puts a lot of work into screening the sitters, hiring a babysitter is a very personal decision. So, to get a good idea if the sitter is right for you, it helps to meet face-to-face before hiring.
In addition it helps to introduce the sitter to your family. You can see how your children and sitter interact. It helps build a stronger bond with the sitter.

That depends on the sitter. Some sitters prefer to focus 100% on interacting with your children. Others are willing to do housework. We recommend that you specify what you request of the sitter in the job post and the sitters that are okay to do the specified work can apply.

Yes. However, only exchange personal contact information to use in case of an emergency. For your safely please keep communication on the CareFinder platform.

You can edit the job by using the “Edit” button at the top of the job page.

You can send a message or invite a sitter to a job on CareFinder. Click “Create a Job” to start the process for inviting sitters to a job or click “Send Message” from individual sitter’s profiles to send a message. In order to either send a message or invite to a job you will need to upgrade to premium membership.

Most people have no problems finding a sitter last minute if they post a public job.

We recommend that you agree to pay the sitter their hourly rate for the interview for taking time out of their day to meet you.

No. CareFinder does not share any of your personal information with the sitter. The sitters can only view the information in your profile page.

Post a public job on CareFinder then we boost it. Usually jobs have applicants within minutes.

We request all parents to pay for the sitters transportation. Unlike in other countries transportation can be expensive in Japan. It is standard for employers to pay for transportation.

At the moment roughly 70% of our sitters are from outside of Japan.

Babysitting Insurance

You need to be a premium member and the incident must have occurred during a properly scheduled job. Only regular jobs and one-time jobs are covered by insurance as occasional jobs do not have a clearly defined start and stop time.
Please make sure to take as many photos as possible to leave evidence for the insurance company.

Sitting insurance covers body injuries or items broken at the fault of the sitter. Please make sure that you take photos and have evidence of damage. Insurance will cover up to JPY50,000,000 in damages if the insurance company believe that the incident is indeed covered after their investigation.

Please contact us if you have any questions

Contact Us

faq

Parent Testimonial About Membership Fee

Parent Testimonial About Membership Fee
I think that the price is good, because I know that they are going the extra length, just to make sure that all the babysitters that come in are good. So they are saving me time, I don’t have to go through multiple people or try to talk with a friend of a family or whatever to get to it. I know that they are taking care of that side for me, making sure that I have good babysitters for my kids that I can trust. So to me that’s kind of priceless.
Ryan
TAKE ADVANTAGE OF THE BENEFITS OF JOINING CAREFINDER!