Membership and Costs
Each sitter is responsible for determining their own cancellation policy. Please check their profile and/or speak with the babysitter directly to understand their policy.
Yes, CareFinder charges a platform fee on all sittings through the CareFinder platform.
Within your MyMembership section, there is a button titled "Pause Plan." As long as you do not have any live jobs posted on CareFinder, you are able to pause your subscription with that button. Please let us know if you would like to switch plans.
We do not provide refunds for the membership fee. Please remember to pause your subscription if you aren't using CareFinder.
Selecting a plan allows you to unlock CareFinder’s full features, including messaging sitters, posting jobs, and booking babysitting services.
We require a valid credit card to verify accounts and help ensure a safe and trusted experience for both families and sitters. This helps prevent misuse of the platform and allows sitters to respond with confidence.
The Free Plan has no monthly fee, and you will only be charged when you confirm and complete a babysitting booking.
No, you will not automatically be charged. Sitters need to manually send a request for payment, so if there is no sitting, there will be no request!
Your monthly subscription payment will be charged on your registered card the same day you sign up for the Subscription plan. Each subsequent payment will be processed on the same date of the following month. For example, if you select the Monthly Subscription on March 15, your first payment will be processed that day and your membership will automatically renew on April 15, May 15, etc.
Babysitting and Communicating with Babysitters through CareFinder
Make sure your job post on CareFinder is visible to all of our approved sitters then we can boost it to our sitters. Usually jobs have applicants within minutes.
We request that parents pay for the sitter's transportation. In Japan, it can be very expensive and it is standard for employers to cover transportation costs.
Our sitters are incredibly diverse. They represent more than sixty countries from six continents and speak dozens of languages. They are university students, parents, teachers, nurses and musicians. We believe the wide range of experiences and insights found in CareFinder's babysitter community is what sets our sitters apart! We hope you feel the same.
Many families on the CareFinder platform have success finding a sitter for last minute jobs. Be sure to make your job visible to all of our approved sitters so it gets seen by everyone.
The best way to connect with a sitter on CareFinder is to invite the sitter to your job! Click "Create a Job" to start the process. You are also able to invite sitters to your jobs by clicking on the "Invite to Job" button on their profile.
To ensure the safety of everyone in the CareFinder platform we require all communication to take place on our platform. Please exchange contact information for emergency use only.
While it is up to each individual sitter, we do recommend that you pay the sitter their hourly rate for the interview, as they are taking time out of their day to meet with you.
No. CareFinder does not share any of your personal information with the sitter. The sitters can only view the information in your profile page.
All jobs can be edited simply by clicking the "Edit" button at the top of the job page.
It will depend on the babysitter. Some sitters prefer only to help with childcare and others are happy to do more. When you create a babysitting job, you are able to specify if you have any additional requests. Doing so ensures any sitters that apply are aware of "extras" and are agreeable to assisting with them.
We recommend that you meet with babysitters you are considering before hiring one. The CareFinder team puts a lot of effort into screening every sitter on the platform, but hiring a babysitter is a very personal decision. To get the best idea if a sitter is the right choice for your family, a face-to-face meeting is a good approach. It also introduces the sitter to your children in a low-stakes setting and allows you to see how everyone gets along.
This service is only available to registered children.
If you would like to share your child's care with a child other than a sibling (such as a friend or relative), the parent or guardian must register for the free plan.
Babysitting Insurance
CareFinder's insurance coverage is extended only to CareFinder members who are on plan (Free Plan or Monthly Subscription) have coordinated and booked jobs through the CareFinder platform. For more detail, please click here. If you have any questions about CareFinder's insurance, please contact us at [email protected].
CareFinder's insurance covers bodily injury or damage to property that is proven to be the fault of our babysitter. Please make sure that you take photos and retain any other evidence of the incident. For more detail, please click here here. If you have any questions about CareFinder's insurance, please contact us at [email protected].
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